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Need help correcting wrong business information when searching for my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name: Truro and Penwith College
2. Current business address: College Road, Truro TR1 3XX
3. Current telephone number: 01872 265802
4. Google+ URL: https://plus.google.com/+truro_penwith_college

 

Hi, 

We have an issue with what the University Fees are showing at in the google search as they have changed from the £6,000.

Can we please remove this from our profile and if so how? 

 

university fees error.jpg

Also do we have any control on adding a bit of description like other colleges do like Cornwall College if so how can we change it?

Last thing is the phone number for our College seems to have disappeared on the search but is there in the Google My Business back end.

 

 

Thanks

Andrew Gilbert

Webmaster - Truro and Penwith College

1 Expert replyverified_user

Re: Need help correcting wrong business information when searching for my business

Top Contributor
# 2
Top Contributor

@Truro and P

 

It's  not at your "Profile" but it shown as  within your knowlede graph as ""Undergraduate tuition and fees: Local tuition: 6,000 GBP (2012)""

 

this infromation is based on outdated infromation from 2012.

 

This site seems to show the more ore less the actial fees:

http://www.thecompleteuniversityguide.co.uk/truro-and-penwith-college/fees

 

Are this the correct values?

 

If so I strongly recommend to contact business support requesting them to updeate their outdated information withinoyur knowledge graph.

 

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Need help correcting wrong business information when searching for my business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

That's great help thanks. I am going through the process now after speaking to a support person on the phone so hopefully they will be able to fix it.