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Need advice to reinstate my page?

[ Edited ]
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# 1
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So my business page has been suspended due to quality issues for about a month now. 

 

D&A 24/7 Locksmiths - This same name is on my business license.
460 L Street NW Unit 609
Washington, DC 20001
(202) 524-1040

http://www.da247locksmiths.com/
https://www.google.com/+Da247locksmiths/about

 

All content on site is 100% original, all pics belong to my company, service settings on Google page are set correctly. Dozens of reinstatement requests have been sent to Google with ZERO or canned responses that do not explain what the problem is!  

 

<Note: subject line and content have been edited by a Community Manager as noted below>

 

Please note that it is counter to the guidelines to ask for (or offer to pay for) personal assistance outside of the Community itself, and/or to provide contact information such as an email address. For reference, the Guidelines may be found via the Community Guidelines link toward the bottom of the page. 
1 Expert replyverified_user

Re: Who can I pay to reinstate my page?

Top Contributor
# 2
Top Contributor

Hi @Dmitriy N

 

I think the problem may be business licence.

 

I cant find you

 

screencapture (61).png

 

Or anything listing your address

 

screencapture (62).png

 

 

There may be other things, but this would be my immediate guess

 

 



Tim Capper, Google My Business Top Contributor
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Re: Who can I pay to reinstate my page?

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# 3
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@Tim Capper, Thank you for the reply.

Not sure why this happened, but I just got off the phone with the rep. and she said that my business information should show up in 24-48 hours from now.

Any other suggestions or recommendations would be greatly appreciated.

Re: Who can I pay to reinstate my page?

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# 4
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Also, I don't know if this will help. But I just uploaded a picture of the business license to photos on my Google Business Page.

Re: Who can I pay to reinstate my page?

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# 5
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Finally got a different response from Google:

"We have reviewed your request and can't reinstate your Google+ page at this time. Your Google+ page has been suspended for spammy behavior."

I guess it's a step up from the other one that just says they can't help me.

Question is, WHAT IS SPAMMY BEHAVIOR????

My page and my website is 100% compliant with Googles guidelines. The only thing that might trigger a spam filter is the business name "D&A 24/7 Locksmiths", because it contains special characters (&, /) and has 24 7 in it. But according to their guidelines it is allowed if the same business name is on the business license which it is!!!

If you go to business license verification "http://pivs.dcra.dc.gov//BBLV/Default.aspx" and paste in my business name "D&A 24/7 Locksmiths", you will see that all the business info. on google page and business license is a 100% match.

What is the problem here? Can anyone please explain to me.

thank you

Re: Who can I pay to reinstate my page?

Top Contributor
# 6
Top Contributor

Hi @Dmitriy N

 

I will bump this up the chain to see what can be done.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Who can I pay to reinstate my page?

Top Contributor
# 7
Top Contributor

Hi @Dmitriy N

 

The page is back up and verified.

 

Where do i send my invoice .... your opening line was "who can i pay" :)



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Who can I pay to reinstate my page?

[ Edited ]
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# 8
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@Tim Capper

Didn't have time to respond earlier.

<edited by a Community Manager as noted below>
business address or give me a call <edited by a Community Manager as noted below>

thank you

 

Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy.

Re: Who can I pay to reinstate my page?

Top Contributor
# 9
Top Contributor

Hey @Dmitriy N

 

No Mate, thats my British Sarcasm. Have a Good weekend



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Who can I pay to reinstate my page?

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# 10
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LOL ok thank you.