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NEED ADDRESS REMOVED - Help Pages are invalid.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I do business out of my home and live with my children.


While my business location is on public record, I don't want it showing up in Google when people search for me. 


All of the other threads like this say "resolved" but are a year old at least and the help files describe interfaces and links that no longer exist. 


Furthermore, when I DID try to set my business as "servicing customers from their location", it wouldn't let me state that I work for clients around the world. It limited me to 620 miles. 

Worse - we don't actually service "from their location" and we don't want clients thinking they can summon us.


I don't want a "stop-gap" solution because some jackass programmer couldn't be bothered with understanding how real businesses work or how user interfaces work.


I need it fixed now. My children are in danger.

1 Expert replyverified_user

NEED ADDRESS REMOVED - Help Pages are invalid.

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I also need the hours removed.


The community forums and pages say "all you have to do is 'claim' the business and remove the hours". Well, the business is claimed and it won't let me remove the hours.

NEED ADDRESS REMOVED - Help Pages are invalid.

Top Contributor
# 3
Top Contributor

try contacting Business support - they should be able to remove the hours.

I recommend getting in touch with GMB support via one of these options and ask for help in getting the hours removed:

Talk to a specialist



Helmut Geissler, Google My Business Top Contributor   |  my G+ profile