My Business
4.7K members online now
4.7K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

My verified business is not showing up in local listings when doing keyword services search

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am having an issue with my business. I have always been right there at the top in the map-based local searches when people search for "bail bonds claremore" or something similar. My business not being listed in the local keyword searches for my services has had a profound negative impact the past two months or so.  All of a sudden, the past 2 months I noticed my calls drastically decline. I started looking into google, and I realized that now when I search locally for keywords "bail bonds claremore", I am not listed at all on the map-based results that appear above the search-returned website listings.  My business is on the map, but for some reason now they have to specifically search it by exact name to find it, which often is not how people search for services like mine.  If you look at my google my business results, you can see the drastic decline in the past couple of months. When I go into the Google Maps app on my phone, my business is not coming up when I search keywords or when I search key words "Bail bond service" or "Bail bonds claremore." Can you please help me, this is a major issue since people use those maps to find me? 
A&B Bail Bonds by Sartin
319 W. 1st St
Claremore, OK 74017
918-724-5177
https://plus.google.com/u/1/+Abbailbonds

1 Expert replyverified_user

My business is not showing up on Google Maps when searched by keywords

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

@Helmut Geissler I have followed your instructions to create a new thread. Please consider assisting me if at all possible. Yikes! I feel a little desperate about this issue at the moment...

 

https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/My-verified-business-is-not-sho...

Re: My verified business is not showing up in local listings when doing keyword services search

Top Contributor
# 3
Top Contributor

Hi @Shawna S

 

There seems to be a duplicate business page.

 

Your verified one:

https://plus.google.com/u/1/+Abbailbonds/about

 

Duplicate verified:

https://plus.google.com/104791106029512839172/about

 

I recommend deleting the duplicate.

 

I also see your PIN marker in a parking lot, I would move that to the correct location ?

 

A B Bail Bonds By Sartin   Google Maps.png

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

My verified business is not showing up in local listings when doing keyword services search

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@Tim Capper I will do everything you said, but I haven't ever created a second verified listing. Would Google just remove me from the local business list searches for this?? I am a fully verified company and I have been in business for more than a decade. My results in the last two months dropped from about 400 people seeing my listing to 200. It's a major thing and I need all the input possible to fix this in a hurry! Thanks in advance!

Re: My verified business is not showing up in local listings when doing keyword services search

Top Contributor
# 5
Top Contributor

Hi @Shawna S

 

That duplicate is a verified page, which means it was verified at the address. ( Delete it from the account that created it )

 

Duplicates are a known cause for confusing signals and a business pages visibility. 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

My verified business is not showing up in local listings when doing keyword services search

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

@Tim Capper I am unable to locate how to delete the duplicate.  I do not know who created or from what account it was created.  I can link to it through the link you provided, but there are no delete options.  Any tips?? 

Also, my original verified page was initially set up as a brand account under my personal google profile years ago.  That is the only way it would let me create a business page back then. Is this an issue?

Re: My verified business is not showing up in local listings when doing keyword services search

Top Contributor
# 7
Top Contributor

Hi @Shawna S

 

No issue on current business page merge, its a verified business page now.

 

Thats a pain that you do not have access to the duplicate:

https://plus.google.com/104791106029512839172/about

 

You are going to need to request admin / ownership of that page.

 

http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/

 

Then once you have ownership transferred, you can delete it from account.

 

Because it has a review on it, the Maps listing won't be deleted, what you then need to do. Is contact business support and ask for the duplicate Map listing to now be marked as Moved into the verified page.  https://goo.gl/maps/6Zsnqwzbhro

 

Recap:

Request admin / ownership of verified business page.

Once transferred, delete from account

Then ask the Map listing to be marked as Moved

 

 

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 

 

 

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership