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My listing doesn't show up with my competitors

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I registered my Google page and verified it months ago, but for some reason when you search for anything other than my exact business name, it doesn't show up. 


Company name: Green Home Solutions

Location: Roanoke, VA

Listing is verified

Phone: 540-339-3212

Google Plus:


We are a mold remediation business. If you search "mold remediation Roanoke, VA" it does not show up with our competitors. The closest category I could select for type of business was "Water Damage/Restoration" 


Even if you search "Water Restoration Roanoke, VA" you will not see my business. I have 5 reviews, a Google plus page, and verified listing. 


Any suggestions?


Thanks in advance. 

1 Expert replyverified_user

Re: My listing doesn't show up with my competitors

Top Contributor
# 2
Top Contributor

Hi @Brian B


Google uses content, on website, business page posts and other sites on the web to understand what services you offer.


So for mold remediation, the information they do have is on the website you are linking to >> However, there is conflicting info on the site that will not benefit you.


The website you link to, provides a different State, address and tel number.


This I believe is your Page:


But I would correct address, post code to match Your Business Page.


I would also get them to embed your Map.


<iframe src="!1m18!1m12!1m3!1d1625251.445445169!2d-81.00789377502734!3d37.28756734192208!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x884d1188616298ff%3A0x90c7718dcb279d86!2sGreen+Home+Solutions%2C+Roanoke!5e0!3m2!1sen!2suk!4v1474487327831" width="600" height="450" frameborder="0" style="border:0" allowfullscreen></iframe>

Now, when i search water damage restoration


You are not listed immediately, but if you zoom out, you do appear in the listing.


water damage restoration service roanoke va   Google Search.png


This implies 2 things:


Google is unsure what you do and your presence online.


I would build up your local business citations:


Your service radius is probably diluting your presence, try reducing this to 20 miles




Link to the correct page

Update details on that page and embed correct location map

Build up your online presence

Reduce service radius

Use your business page posts as your own mini blog



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: My listing doesn't show up with my competitors

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Tim,

Thank you for your help. Here are some responses to your questions and

1. The issue I am running into with the address matching is my home address
is listed as the verified address. However, I have a PO Box for all
communication for the business. I do not wish to have my home address
listed on Google or my landing page on our website. My original thought was
to use a central zip code with a radius.

2. I reduced the radius to 25 miles as you suggested.

3. The Google listing links to the correct web address, however when you
type the address in the search bar it automatically forwards to the web
address you are referring too. forwards to

4. As for the content on the website, I will be updating that with more
information regarding mold remediation.

Any additional suggestions on the address issue?
Thanks again for your help.