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My business page is disabled

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our Google plus page for Palmoilhealth.org was recently disabled without any explanation.  If we try to reach our page from the Google Plus account it sends us to https://plus.google.com/u/0/b/116709474859552821751/116709474859552821751/posts which is a google login that tells us the page has been disabled. We get the same error when we try to access the page section of our Google Plus profile so we wouldn't be able to make a new page. A google search brought up this google plus page https://plus.google.com/+PalmoilhealthOrg/ that returns a 404 error . The link we have on record as our Google Plus page is https://plus.google.com/116709474859552821751 which also provides a 404. I haven't found any reason why our page would be disabled. If I could get some feedback on this I would appreciate it.

1 Expert replyverified_user

Re: My business page is disabled

Top Contributor
# 2
Top Contributor

Hi @Sam M

 

I can't say for certain but it seems that there are hundreds of different Business at that address, that are actually the same business.

 

https://plus.google.com/111469541737355885767/about

https://plus.google.com/104150148649970398987/about

 

 

I would contact business support, to see what the problem is and if you are actually eligible for a business page, because you are actually the Malaysian Palm Oil Council as shown in your website.

 

https://support.google.com/business/contactflow

 

 



Tim Capper, Google My Business Top Contributor
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Re: My business page is disabled

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Okay I think I see part of the problem. This page was setup as an organization page and the error message has google business on the page. Is there a separate forum for those pages or am I still in the right place?
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
May 2016

Re: My business page is disabled

Top Contributor
# 4
Top Contributor
There is the Google+ Help Community :

https://plus.google.com/communities/115758385206378551362



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: My business page is disabled

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I did some more research on the situation and it looks like an organization google plus page should still be under the authority of Google my Business. Most of the posts on the google+ community simply point back to this forum. The problem that I am having is that Google has not responded to any requests to cancel the disabling of our page and we can't go into the page backend to see if there are any policy violations to fix.