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My business listing suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My company name is 

Portland Doors and Locks Guy Locksmith & Garage Doors

I have a business listing and it's suspended.

My business is marked as a service area business as required. We have a business license from the Oregon department of revenue. We have a front store 

I honestly don't understand the issue.

Portland Doors and Locks Guy Locksmith & Garage Doors
6701 SE Foster Rd, Suite D
5037042654
 
Google Maps URL:
 
Website:
portlanddoorsandlocksguy.com
 
 
1 Expert replyverified_user

My business listing suspended

Top Contributor
# 2
Top Contributor

@Info B

 

Your listing still exists on Maps which means Google has an issue with your account, not necessarily the listing itself. 

 

It might have happened due to you adding the "Locksmith & Garage Doors" to the end of your business title as this is against the guidelines and isn't a part of your official business name (http://egov.sos.state.or.us/br/pkg_web_name_srch_inq.show_detl?p_be_rsn=1535466&p_srce=BR_INQ&p_prin...)

 

 

I'll submit an edit to fix the title and ask Google to reinstate it for you.

 

For more reading, see this: http://searchengineland.com/top-9-reasons-google-suspends-local-listings-247394


Joy Hawkins, Google My Business Top Contributor
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My business listing suspended

Top Contributor
# 3
Top Contributor

Sorry, before I submit the request can you answer a couple things for me. 

 

Your GMB listing lists 6701 SE Foster Rd, Suite D and your business license lists 6510 SE Foster Rd, Suite D.  Which is it?  

 

Do you have a storefront? Can you post a photo of it?

 


Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
Read My Column on Search Engine Land
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My business listing suspended

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

We change the name and also updated our bussiness name, its should also will be updated on Oregon state website in next couple days  

My business listing suspended

Top Contributor
# 5
Top Contributor

Since you moved, can you please provide a photo of the outside of your new location (showing you're there) so I can include that in the report?


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: My business listing suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Portland Doors and Locks Guy Locksmith & Garage Doors

6701 SE Foster Rd #D, Portland, OR 97206 - that's correct address

We have a front store and we meet costumer face to face IMG_0946.JPGIMG_0942.JPG

 

 

My business listing suspended

Top Contributor
# 7
Top Contributor

I have escalated it and will let you know when I hear back from Google.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: My business listing suspended

Top Contributor
# 8
Top Contributor

@INFO B it appears to be reinstated now. Can you confirm?


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

My business listing suspended

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Thank you so much for your help