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My business listing stopped showing in google local search

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My wifes business was coming up as ranked #1 for search thai massage parramatta.

 

this has suddenly changed and now is not appearing at all.  

her site is www.amandasthaitherapy.com.au

https://plus.google.com/+AmandasThaiTherapyParramatta

 

a significant portion of her business is from google local business searches.

 

If i search on thai massage then she will appear in the search results but lost in dozens of other businesses, if i specify the area (parramatta) he does not appear in the results at all.

 

Also if i search thai massage parramatta she comes up first in the normal results...  I have also noticed that if i search on Parramatta's Best Thai Massage she again comes up first.

1 Expert replyverified_user

Re: My business listing stopped showing in google local search

Top Contributor
# 2
Top Contributor

Hi @Amanda X

 

When you open maps listing thai massage parramatta, she is not appearing, but if you zoom in 1 spot, you will see it reappear in Pos 2.

 

This is a recent update / filter, that I call authority filter.

 

Google is unsure of where to place the business, based on a lack of signals from business page and website.

 

thai massage parramatta   Google Search.png

 

 

Site Fixes:

 

In your right hand side colomn, we need to present clear business information.

 

Replace that embed map, with the actual businesses embed map.

 

<iframe src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d828.7528926993524!2d151.00375099559977!3d-33.81201447911405!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x6b12a31e857f3f07%3A0x1e5de394239bc8ac!2sAmanda&#39;s+Thai+Therapy!5e0!3m2!1sen!2suk!4v1474734567879" width="600" height="450" frameborder="0" style="border:0" allowfullscreen></iframe>

Next you want to add all the business details in the side widget.

 

Example:

 

Book Now.jpg

You want that across all your pages.

 

Online Authority:

 

Checking how many places online mention the business, I can only see 6 mentions online ( i did not count your website or Google business page)

 

"Amanda's Thai Therapy" AND "1/314 Church St Parramatta NSW 2150"

 

try and build up some local business citations.

 

https://www.whitechalkroad.com.au/blog/local-seo-citations

 

 

Keep Updated:

 

The business page has no cover images or business images.

 

The first and last time a post was added was 2014 >> you want to post something relevant at least 1 or 2 times a month.

 

Respond to reviews, the last time you responded was 6 months ago.

 

 

Recap:

 

Add proper business details to website

Build up your business mentions online

Keep your business page fresh

 

 

 

 

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

My business listing stopped showing in google local search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your help.  

I have:

1) embedded the business map

2)Put a cover image on google+

3)Updated the page with some fresher content

4)Made 2 posts on Google plus about an upcoming promotion and a link to one of our suppliers.

5) replied to our most recent review.

 

Hope these help out to bring us back on to the map.

 

Any idea on how long these things will take before it takes effect?

My business listing stopped showing in google local search

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Tim,

 

I have noticed even if i don't zoom in on the map, but just move the map slightly then the results will show correctly.

 

I have spoken with a few people who say the new search algorithm sort it out in a week or two.

 

I have followed your advice but still it isn't showing up.  

 

Damian

 

Re: My business listing stopped showing in google local search

Top Contributor
# 5
Top Contributor

Hi @Amanda X

 

It wont take shape immediately, crickey !

 

 

Contrary to popular belief, the internet ( Google ) is not instant.

 

Give it a little bit of time and build the sites authority, but well done for making the changes so quickly.

 

Well Done !

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership