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My business is no longer visible in local pack since adding structured data

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# 1
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My business was visible in the local pack in the first twenty businesses rather than the top three. To try to improve my businesses viivbility I added structured data for local business and a five star review. I test my mark up with the structured mark up tool and all was fine. Since adding the structured daata mark up my business has disappeared from the local pack listings altogether.

 

Full business name: Managed Web Services
Current business address: 16, Addiscombe Road, Margate,Kent, CT9 2SU, United Kingdom
Current telephone number: +44-1843-280029
4. Google+ URL:  https://plus.google.com/b/105202689388212217293/+Managed-web-servicesUk/about

1 Expert replyverified_user

Re: My business is no longer visible in local pack since adding structured data

Top Contributor
# 2
Top Contributor
I doubt is is due to using structered data.
The page linked in 4# isn't a local listing AFAIK.
It looks as a brand page.

Can you provide a screenshot showing the listing in the card viw of your dahsboard under the tab "LOCATIONS" please?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My business is no longer visible in local pack since adding structured data

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# 3
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Helmut,

Thanks for your swift reply. Please find attached a screenshot of the
dashboard view with the location as requested.
My original query was not about my business location not being visible
in Google maps. My concern is that my business is no longer listed in
the local pack for local searches whereas all my competitors are. Please
fnd attached a screenshot of the local pack listing. The only changes
that I am have made recently, are those regarding structured data for
'local business' and for a five star review on 'Google My Business'. I
added the strructured data to improve my business' appearance in the
local pack, but it appears top have had thee opposite effect. Any help
would be gratefully recieved.

Jeremy

Re: My business is no longer visible in local pack since adding structured data

Top Contributor
# 4
Top Contributor
I'm afraid Jeremy

there is no screenshot visible for me
See below how to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
(or upload them to a public picture site - linking them to here)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My business is no longer visible in local pack since adding structured data

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# 5
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dashboarddashboardlocal pack listinglocal pack listing

Re: My business is no longer visible in local pack since adding structured data

Top Contributor
# 6
Top Contributor

Great 

@Jeremy K

 

But what is wrong with this result:

Screenshot 2016-06-10 at 16.25.04.png

 

or this three pack listing you as 3rd result if searching for "Website Designer near Margate UK":

Screenshot 2016-06-10 at 16.27.48.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My business is no longer visible in local pack since adding structured data

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# 7
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Helmut

That is obviously gratifying to see. The problem is that people tend to search for the key words "web design thanet" or variations thereof, rather than just Margate. Margate is a town in the Thanet area . Searching for "Margate" is far too narrow. I used to feature in the top twenty local pack listings for "web design thanet" , now I have completely disappeared from the local pack for that particular local search. Would I be better off without the structured mark up?

Jeremy

Re: My business is no longer visible in local pack since adding structured data

Top Contributor
# 8
Top Contributor

@Jeremy K

Maybe in the next century we will have searchengines showing just such results the owner beleives to users will seach for.

In this century the matter is conterwise:
 
The search engines show stuff the developer believe being most important for the users.
 
But luckily there are things likely to  expect for the next century happen today too.
 
Searching for "website design thanet UK" I get from My German end your buisness already today (note I need to enter "UK" as I'm in Germany):
Screenshot 2016-06-10 at 22.11.56.png
 
 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My business is no longer visible in local pack since adding structured data

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# 9
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Helmut
Thanks for your help. I've changed the name in the structured mark up from from Margate to Thanet to see if that helps.