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My business info is changed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All! My business name is Best Fresno Appliance Repair

Current address: 4262 W Figarden Dr Unit 210 FresnoCA 93722

Phone : 559 960 0798

Google My Business listing

My Website

Suddenly my business name and category have been changed. You can see the name is Best Fresno Appliance and category is Appliance Store. But I did not make any changes on my dashboard. I think someone suggested edit and Google approved. I do not understand how does it work? How can I get protected? I am losing leads right now. I do not appear on the map. Please help me recover my information or just delete this listing from the map. I submitted new business listing, with new location that I mentioned above, verified it and it is under review right now. Please help me recover the old one or just delete it and let me promote my new listing. And please kindly inform me how is it working? Why someone of my competitors can suggest an edit and it can be approved by Google. How can I protect my listing on google?

1 Expert replyverified_user

My business info is changed

Top Contributor
# 2
Top Contributor

@Arthur T

 

two questions:

 

1 # can you provide a screenshot showing the listing as it is managed by you in your dashbaord?

2 # if there is any difference between what your dashboard shows and what Google My Business listing shows:

have you tried contacting bsuiness support regarding those discrepancies?

 

Your best option would be to contact business support

I recommend getting in touch with GMB support via one of these options and ask for help about such changes

Talk to a specialist

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile