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My Google Rating is 4.9 but I have all 5-star reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I don't have a lot of reviews yet, just 7, but they are all 5-star reviews and we take a lot of pride in that.  However, Google displays our rating as 4.9.  How do they get 4.9 out of all 5-star reviews?  Is there a way to get this corrected?

 

Thanks,

Ron

1 Expert replyverified_user

Re: My Google Rating is 4.9 but I have all 5-star reviews

Top Contributor
# 2
Top Contributor

Hi @Ron M

 

It is not like school averages, it works on bayesian averages. So over time it will increase, assuming you did not ever get another review.



Tim Capper, Google My Business Top Contributor
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