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My Business location is not Viewable in Mobiles

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My Business location is not Viewable in Mobiles. If I directly put my business name and search its showing up in mobile google maps but its not showing up when I directly navigate through the google maps. But I dont have any issues in my laptop or web maps.

 

Business : Aathavan Hotels

Location : Pollachi, India

 

2 Expert replyverified_user

Re: My Business location is not Viewable in Mobiles

Top Contributor
# 2
Top Contributor

Hi @Sam P

 

Its the address.

 

10.657096, 77.011412 SH19, Puliampatti Pollachi, Tamil Nadu 642001, India‎

 

Why are there geo cordinates in there ?

 

screencapture (27).png

 

Correct the address, correct the PIN marker location



Tim Capper, Google My Business Top Contributor
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Re: My Business location is not Viewable in Mobiles

[ Edited ]
Top Contributor
# 3
Top Contributor

@Sam P

 

do you refer to what Google call a "place label" as it is visible on a its highest zoom level (z=21) on my desktop only (but not on desktop on lower zoom levels nor at all on my Android Phone?

I refer to this screen capture:

Screenshot 2016-01-05 at 13.43.17.png

 

If so it's google decision whether or not showing places labels or at which zoom level and on what Device typ

 

Note:

not only your place label but few others nearby like "Pj Broilers" are not shown up on my Android or on lower zoom levels on desktop as yo can see below:

Screenshot 2016-01-05 at 13.46.12.png

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My Business location is not Viewable in Mobiles

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Helmut Geissler
Thanks for your reply, No I am not referring to the zoom levels. My issue is when I navigate with the maps(without searching with my business name on google search bar) I can't find the places labels. In any level of zoom it is not showing up. But the issue happens only in Mobile, not in desktops.

Screenshot_2016-01-05-20-26-31.png

 

Re: My Business location is not Viewable in Mobiles

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Tim

SH19, Puliampatti Pollachi, Tamil Nadu 642001, India‎ is the address, I dont know how this came 10.657096, 77.011412. How to remove this ?
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: My Business location is not Viewable in Mobiles

Top Contributor
# 6
Top Contributor
Sam,

you indeed refer to what I said being "place labels" and zoom levels
You screen capture shows exactly the same for the area as I see it on my own Android.
And as said:
this is not only for your business but for few others too like for "Pj Broilers" south of the big road south of your location.
On Android you can't zoom in that level to get your place label shown up as on a desktop.
period!
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile