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My Business listing suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

I recently changed my business address. Since then, my My Business listing has been suspended due to quality issues, but I don't know what the issue is. My details are:

 

1. Nutritional Vitality

2. 65 Falsgrave Road, Scarborough, YO12 5EA

3. 07843 498806

4. https://plus.google.com/100721609687378305174

 

Any help with this would be very much appreciated.

 

Thanks, Sarah

 

1 Expert replyverified_user

My Business listing suspended

Top Contributor
# 2
Top Contributor

Hi Sarah

 

Is the above your old or new address? Please provide both addresses here, indicating which one is which.

 

Thanks


Priya Chandra, Google My Business Top Contributor
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My Business listing suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Priya

 

Thanks for getting back to me.

 

My previous address was: 3 Elgin Street, Lancaster LA1 3DG

My new address is: 65 Falsgrave Road, Scarborough YO12 5EA

 

Thanks

 

Sarah

My Business listing suspended

Top Contributor
# 4
Top Contributor

Ok Sarah

 

First things first - you need to mark the original business as closed: https://www.google.com.au/maps/place/Nutritional+Vitality/@54.046655,-2.789687,15z/data=!4m2!3m1!1s0...

 

i see it is no longer owned by you as a GMB listing so you'll need to do this via the 'suggest an edit' option at the Maps listing.

 

Secondly street view doesn't really show your business as being at 65 Falsgrave Road which is probably why the suspension was triggered. You'll need to submit a reinstatement form: https://support.google.com/business/troubleshooter/2690129?hl=en-GB with the supporting documentation to show you conduct business at that location and that people visit you there.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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