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My Business Listing Was Suspended

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# 1
Visitor ✭ ✭ ✭

My business listing was suspended for some reason. We have been at the same location for over a year.

 

Business name is: Isidore Group, LLC

Current Address: 760 Village Center Dr., Ste 250, Burr Ridge, IL 60527

Current Telephone Number: 630.884.8840

Current Google+ URL: https://plus.google.com/+Isidoregroup-SIMPLIFY-IT

Please help me out.

 

Thanks in advance,

Sebastian

2 Expert replyverified_user

My Business Listing Was Suspended

Top Contributor
# 2
Top Contributor

@Sebastian A

Your business appears to be a service area business OR does not qualify for maps at all. http://www.isidoregroup.com/contact

 

Your page states explicitly:

"The Isidore Group serves an international client base, supporting client locations in North America, Europe, Asia and the Middle East."

 

Do you service companies locally? Do clients visit your office? Do you see them locally? 

 

Please provide an image of your signage outside the building. 

 

Regards,

 

Ben Fisher Google+ | Twitter | Steady Demand 

 

 

 

Ben Fisher, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter and Founder at Steady Demand - Social SEO 

My Business Listing Was Suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

All of our customers are anchored within 100 miles of our location—although we support their national and international locations.

I will submit a photo Monday of the placard listing my company at suite 250. However my Google+ Page listed on the address does not match with mine. Perhaps this is part of the issue.  My Plus page is https://plus.google.com/+Isidoregroup-SIMPLIFY-IT
 
Thanks in advance,
Sebastian

My Business Listing Was Suspended

Top Contributor
# 4
Top Contributor

beside of what @Ben Fisher said (I'm not going to contradict him in general) I have figured out an other possible reason for the suspension:

 

There is an other listing for the same name, address and phone number and it is http://maps.google.com/?cid=3069956756844424300

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

My Business Listing Was Suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Yes that is my organization. Perhaps there are two entries for the same company? How does one resolve this?

 

Thanks in advance,

Sebastian

My Business Listing Was Suspended

Top Contributor
# 6
Top Contributor

Thank you @Helmut Geissler @Sebastian A You can contact Google to help with merging the two listings together. 

 

One should be claimed in Google My Business (Which it sounds like you have) and the one to be merged should be unclaimed.

 

You can either call google or use Twitter support @googlemybiz

 

Call with Google
They are available during normal US business hours on weekdays. Please try this avenue and see if they can resolve your issue. 

 

 

 

If they cannot, please come back to this thread with a case ID and we can escalate the issue from there. 

 

 

Ben Fisher, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter and Founder at Steady Demand - Social SEO 

My Business Listing Was Suspended

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# 7
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"Phone support is currently closed. Please try again during business hours."

This the message I get. Please advise as its 1:47pm CST on Friday.