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Multiple locations - duplicate reviews

NVC
Visitor ✭ ✭ ✭
# 1
NVC
Visitor ✭ ✭ ✭

My business has two locations. If the same reviewer were to post a review for each location, and in the future I consolidate the two locations into one location, would reviews from the same reviewer be considered duplicates? What happens to reviews posted for two locations that ultimately merge into one location?

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Solution
Accepted by topic author NVC
July

Multiple locations - duplicate reviews

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

When you mark the old location as Permanently Closed on its search result then all the old data for that location quietly still merge with it.

Its a feature Google added after I complained about this issue many times in the past.

Multiple locations - duplicate reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I tried to list my business twice with a different name but the same address, as there are two advisors who work for my company and I want the address to show up when their names are googled. Now they can't appear on Maps because they are duplicates. How do I fix this? I have ownership of both locations

Multiple locations - duplicate reviews

Collaborator ✭ ☆ ☆
# 4
Collaborator ✭ ☆ ☆

Actually reviews for the old location might attach to the remaining one by business name.

 

( Just re-naming a business at the same location and phone no does not lose poor reviews for this sort of reason. )