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Multiple google+ accounts, not connected to correct My Business account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

Hoping this is the correct place.

 

I work for a company named Prodec Networks for which there are a number of Google+ pages. Most are I believe personal pages rather than business pages and I'm concerned about conflict and that we're not updating or using the correct G+ account that's linked to our My Business account.

 

This is the active Google+ page that is being updated, but to an unverified business:

 

https://plus.google.com/114298442512699324396

 

This is an old Google+ page which seems to be connected to the correct My Business listing somehow:

 

https://plus.google.com/106863547078941252717

 

This is the Google+ page that is directly connected to the My Business listing - currently not updated at all:

 

https://plus.google.com/108905411367401419949

 

As you can see it's a bit of a mess that's come apart from having two conflicting google accounts. While I am happy to delete the "wrong" pages and rebuild the G+ accounts from scratch if completely necessary, I'm struggling to work out how to consolidate these accounts so that the "correct" G+ page that connects correctly to the My Business listing is displaying when people search for us.

 

Any help greatly appreciated,

 

Thanks

 

Tom

1 Expert replyverified_user

Re: Multiple google+ accounts, not connected to correct My Business account

Top Contributor
# 2
Top Contributor

@Mark P

you wrote:


This is the active Google+ page that is being updated, but to an unverified business:

 

https://plus.google.com/114298442512699324396

 


 

the above is indeed a local page but not yet verified 


This is an old Google+ page which seems to be connected to the correct My Business listing somehow:

 

https://plus.google.com/106863547078941252717

Nope this isn't a page at all- It's a personal profile of a male person - personal profiles never are "somehow connected" to a GoogleMyBusiness listing.


This is the Google+ page that is directly connected to the My Business listing - currently not updated at all:

 

https://plus.google.com/108905411367401419949 

 

This is the only verifed and published GoogleMyBusiness page of the company "Prodec Networks Limited" - As such it can found on Google and GoogleMaps by your customers

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Multiple google+ accounts, not connected to correct My Business account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for your reply @Helmut Geissler.

 

So disregarding the "male person" profile leaves us with the unverified yet updated page, and the page which is verified but not currently used.

On the back of your answer, what I want to do now (if possible), is transfer verification from the current verified GoogleMyBusiness page to the updated page which isn't verified. I've spent a good couple of hours before posting here looking through Google pages and tutorials to understand how to do this but to no avail. Both accounts are now owned and connected to the same email address but that's as far as I've got. Any ideas what I need to do, if possible, or would you recommend building out the current verified page?

 

Thanks in advance.

Re: Multiple google+ accounts, not connected to correct My Business account

Top Contributor
# 4
Top Contributor

@Mark P

 

are you saying 

 

https://plus.google.com/114298442512699324396 

 and 

 https://plus.google.com/108905411367401419949 

are owned and managed in the same  dashboard - by you?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Multiple google+ accounts, not connected to correct My Business account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

@Helmut Geissler

 

Correct - both are owned and managed within the same dashboard by me. It's effectively a duplicate account that was set up before any of the current marketing team worked here.

 

The problem I'm facing is that they are the same company based at the same place - of which only one can be verified at a time. When clicking "get verified" on the second, I then get stuck in a "request ownership" loop of Google help pages which unfortunately aren't really relevant to my problem.

 

Thanks

Re: Multiple google+ accounts, not connected to correct My Business account

Top Contributor
# 6
Top Contributor
then re-name the verified listing according your need and delete to unverified listing from your dahsboard
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile