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Multiple business from same address

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I registered a business a long time ago on GMB but never really used it much. I've now started a second business which I want to make public but can't seem to get a clear understanding of best practices and what to do.

 

I've just registered my second cables business and awaiting to verify the location (waiting for the Google postcard), but for the time being, I'm having an error appear as I have the same address used for two different businesses / locations. From what I can gather, as far as Google concerned, you have a location defined for each business, and so location = business. But in my case, I have just one location for several businesses so this comes up as a duplicate conflict.

 

What is the best way of managing this? Should I put the business name as part of the address? This might then confuse the mapping stuff as the "address" includes the "business name" which isn't really part of the address.

 

Also, what's the best way of managing the pins on the map if they appear on top of each other?

1 Expert replyverified_user

Multiple business from same address

Top Contributor
# 2
Top Contributor

Hi,

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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