My Business
4.1K members online now
4.1K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Multiple brand pages

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi. It appears I have two brand pages (with the exact same name) and they are conflicting with each other. I don't know if this just happened when we updated the graphics about a week ago or it's been like this for longer. I went to delete the old Google+ page (bottom one with gray color) and when it asks for my password to verify the delete, it shows the new branding on the login screen so I don't if that will delete the new page. the old page or everything. I need to make sure none of our videos and view numbers are deleted. Also, when I try to create a video Hangout for a later date, it asks me to verify the YouTube account before I can share. I click to verify and it says the account is already verified, but it won't let me share the new Hangout and it doesn't show up under Events. Finally, on the Google+ home page for the old page it says I'm pre-approved for a custom URL, including the one I want. But the "new" page says I'm "eligible for a custom URL", but the only options it gives me has my real name in front of it. This is all very frustrating. Thoughts?

 

Midway: The Story of Chicago Hip-Hop

Chicago

3129336587

(new) https://plus.google.com/113060384475214206464/

(old) https://plus.google.com/b/100573073409017086966/100573073409017086966

 

 

1 Expert replyverified_user

Re: Multiple brand pages

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆
I went through the same loop months back when setting up an online presence for a nonprofit. https://drive.google.com/open?id=0Bz0o1JALclzhMnlzZ2hNTVJKYXc This link *may* help. Read carefully and make sure you do or have done each step in order...hang in there. If this link doesn't work then say so- I have others I can pull out of my drive (I saved instructional a there because it can get confusing).

Re: Multiple brand pages

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆
Also it may *feel* backwards to start the process in your YT account, but that's how Google has set it up. Maybe someone else has a better tutorial that I'm not aware of.

Re: Multiple brand pages

Top Contributor
# 4
Top Contributor

@Ryan B

 

One of both only  is a "Brand pages": https://plus.google.com/100573073409017086966
This one https://plus.google.com/113060384475214206464 is a personal G+ profile

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Multiple brand pages

Follower ✭ ✭ ☆
# 5
Follower ✭ ✭ ☆
if you have two G+ pages like this under the same gmail account then it will only give you the option for Your Name as a URL and not your brands name. Did you set up both under the same Gmail Account? Also how did you set up these pages- did you register at the official Google my business page? And previously have a G+ profile? So no you don't want to delete either.

Re: Multiple brand pages

Follower ✭ ✭ ☆
# 6
Follower ✭ ✭ ☆