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Moving from a business account to a Google non-profit account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi all!

 

We signed up for Google Business a couple of years ago. We pay for the service. We are also a non-profit but were not set up on Google Non-profit (my predecessor did not know about Google non-profit). We meet the requirements but I am not sure how to convert our business account over to a non-profit one. 

 

Do I have to start over? Of course, no phone number or chat support available. 

 

Any thoughts?

 

Thanks! Alise

1 Expert replyverified_user

Re: Moving from a business account to a Google non-profit account

Top Contributor
# 2
Top Contributor
Alise

its totaly confusing to read you paid for a business listing.
GoogleMyBusiness and all its predecessor versions have been always for free.
Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Moving from a business account to a Google non-profit account

Top Contributor
# 3
Top Contributor

are you by any chance talking about "Google Apps for Work"?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile