I have 2 reviews that disappeared. I have the emails still from when I gt the review and when I click to read them they are gone. The folks that wrote them did not delete them they are just gone. One isnt a review just a rating. Where did they go?
Ryans Recovery and Towing
352 Bangor road
Unity, ME 04988
you seem knowing or contacting the reviewer (baased on your "The folks that wrote them did not delete them they are just gone...")
Can you ask the reviewer whether or not they still see their review or rating while viewing your listing?
In this case the reveiws are filtered.
There are tons of possible reasons for filtering reviews.
Helmut Geissler, Google My Business Top Contributor | my G+ profile