Hello all, i'm new to all of this so I'm hoping someone can help as my business is really suffering - the phone has almost stopped ringing!
I setup my google business over 4 years ago, and I've just realised that my Red Pin marker locating my business has been removed. Is there any way of replacing it as I've spent all day trying to correct it - can I speak to someone, a help desk etc?
Re: Missing PIN
Hello, @Mark Y, welcome to the Advertiser Community! We moved your original post to the Google My Business Community as it is the best place to get the specific help you need. The Google Small Business Community is more focused on general small business inquiries; product-related discussions (like a Google My Business question) are better suited for their respective communities. We want to make sure you get the best help possible, and I'm certain you'll find this in the Google My Business Community. You can also reach out to the Google My Business team via Twitter @GoogleMyBiz for assistance.
Generally, you can report and resolve Google Maps errors by following the steps detailed here:
If you have any additional questions or concerns, the experts in the Google My Business Community are happy to help out!
Missing PIN[ Edited ]
November 2016 - last edited November 2016
@Mark Y, are you set up as a Service Area Business? If you are the marker will disappear, along with your address, but your phone number will still be listed.
Is there a red banner in your Google MyBusiness Dashboard?