AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
2.2K members online now
2.2K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me

Missing Google Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
Hello there!
We are a pediatric dental office and we have noticed in the past month or so that several of our Google Reviews have disappeared.  We had two reviews that were written on the same day show up and stay for about one day and then after that, they were just gone.  Then, just this past Friday we had a new Google review posted (bringing us up to 29) and when we checked this morning, it had disappeared as well.  Why are our reviews disappearing and how can we stop this from happening? They are all legit reviews written from parents of children that come to our dental office. We offer no incentives or anything else that would cause the reviews to be questionable.  If someone could give us some insight as to why this is happening, that would be great. Thank you!