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Merged two listings, ended up suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name Te Aro Astanga Yoga
2. Current business address: Shop 234, Level 1,, 116 Cuba St, Te Aro, Wellington 6011
3. Current telephone number: 0210 272 2362
4. Google Maps URL https://www.google.co.nz/maps/place/Te+Aro+Astanga+Yoga/@-41.292245,174.772982,17z/data=!4m5!3m4!1s0...
5. Website (if applicable) https://www.astanga.co.nz

 

I manage a GMB account for the Te Aro Astanga Yoga. However I found a second listing for that business on Google maps:

 

Old listing: Level 1, Left Bank, 116 Cuba St., Te Aro, Wellington 6011 (14 reviews)
Correct listing address: Shop 234, Level 1,, 116 Cuba St, Te Aro, Wellington 6011 (1 review)

 

I went through Google support, asked that the old listing be deleted and the reviews migrated to my current listing, which is https://goo.gl/maps/zgKWWeph5XQ2. They advised me to delete the old listing and then they'd migrate the reviews.

 

Today I was mistakenly created a second brand channel for Te Aro Astanga Yoga in process of setting up a Youtube channelhttps://www.youtube.com/channel/UCbWwLV30i85NnM0je-Ezegg

 

I tried to delete the second brand account, deleted the wrong one, and in process deleted my GMB listing: https://goo.gl/maps/zgKWWeph5XQ2. I reactivated the deleted brand channel and now my account is suspended.

 

Summary:

1. I hope to reactivate my GMB listing for TE ARO ASTANGA YOGA, Shop 234, Level 1,, 116 Cuba St, Te Aro, Wellington 6011
2. I also hope to migrate the 14 reviews from the old listing to the current one (which is already in progress per a previous support request)

 

1 Expert replyverified_user

Re: Merged two listings, ended up suspended

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I have tried an appeal for reinstatement, but consistently get an error reply by email back saying I have not entered the Google plus page correctly. 

Merged two listings, ended up suspended

Top Contributor
# 3
Top Contributor

I'm bit lost as the URL you provided for oyur actual address shows me a verified listing:

https://goo.gl/maps/uCVoqS7wkuw


Taking  a closer look onto it Google told and confirmed me its already verified and manage by an Account based on "ar…@gmail.com" - which looks being your own account.

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile