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Merge accounts?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

I have been working for a business for the past 9 months and and my boss/business owner has tasked me with the job of sorting out our google listing. However it seems in the past a google business was registered with a slightly different name with the wrong address for the same business. 

To add to this business owner does not remember any of the details regarding the previous listing. 

 

Where our business has an "and" in the title some people seem to search the name with a symbol or word as well as having the Ltd listed.

A&K Events

 

Basically I am now super confused where to go from here and how to merge the two listings?

1 Expert replyverified_user

Re: Merge accounts?

Top Contributor
# 2
Top Contributor

@Emily S

 

your link gives me this two listings:

Screenshot 2017-02-27 at 15.56.26.png

 

Since both listings are for different Addresses and both are verified I can't see a way you can merge them.

Can try to contacting business support though:

I recommend getting in touch with GMB support via one of these options and ask for better help

Talk to a specialist

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile