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Maps search for exact company name always leads to sister company

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello:

 

I am wondering if someone can help me with this. When I search on Google Maps for "BHD Calibration" in Vancouver, BC, it always shows me "BHD Instrumentation" instead. This is our sister company, and is not a big problem, but skews our search statistics and data. Customers also cannot immediately see that we have a calibration lab here and not just a sales office. Does anyone know how to correct this? I manage both businesses in Google.

 

Also, when I search for "calibration" in my area, four other competitors show up in my maps search, but not me!

 

Thanks!

1 Expert replyverified_user

Maps search for exact company name always leads to sister company

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi Paul,

 

I took a look and found the following number assoiciated with your business (604) 276-4585 It pulls up multiple GMB (Google My Business) Listings:

BHD Calibration
https://goo.gl/MkwyvF

 

BHD Instrumentation
https://goo.gl/yBjWJ6

 

This listing has a different address:
BHD Instrumentation
https://goo.gl/RErcI1


Also, on the main site (or do you use the same site for your sister company and "BHD Calibration"?) The contact us page has the information for "BHD Calibration" https://goo.gl/63vk28

 

I'm also seeing that there is a slight NAP issue on citations as well https://goo.gl/QjbKSb

 

With this GMB and Citation inconsistency it is confusing Google, which could be the root cause of the sister company coming up instead.

 

I hope this helps,

 

Lyndsey

 

Maps search for exact company name always leads to sister company

[ Edited ]
Top Contributor
# 3
Top Contributor

beside of what @Lyndsey M told to @Paul Z

 

I can't confirm this happen.

Providing a screenshot below

 

Screenshot 2016-12-08 at 21.36.15.png

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile