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Lost All Reviews & Unable to Manage Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Over the years, numerous clients have left reviews for me relating to my writing/editing services. When I looked at my page (A2Zwriting.com/GooglePlus) today, I discovered that they are all gone.

 

When I tried to login in to this business account, to see whether I could recover the reviews, by taking actions suggested at ReviewTrackers (http://www.reviewtrackers.com/my-google-reviews-disappeared/), the only locations I was offered were for another business I operate (which I have not developed on Google+).

 

Does anyone have any suggestions as to how I could get access to my account and how I might recover my hard-earned reviews?

1 Expert replyverified_user

Lost All Reviews & Unable to Manage Account

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Thought this might be helpful to others ...

 

The second issue mentioned was a result of my error: a different email associated with the business.

 

With regard to resolving the disappeared reviews, the suggestion at ReviewTrackers (http://www.reviewtrackers.com/my-google-reviews-disappeared/) enabled me to resolve this.

Re: Lost All Reviews & Unable to Manage Account

Top Contributor
# 3
Top Contributor

Hi @Daniel B

 

I just checked your business page and they are all there and checking the last cached version they never disappeared?

 

https://plus.google.com/109970531556220627596/about

 

A little weird why you dropped that link twice, you do know they are rel=nofollow ?

 

 



Tim Capper, Google My Business Top Contributor
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