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Locksmith Business Listing Suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

A client of mine owns a family-operated mobile locksmith business in the Plano, TX area. He has been in business for over 10 years, and like several other honest and legitimate locksmiths, their Google My Business listing has been flagged and suspended.  As many have discovered, GMB phone support has become increasingly unreliable and they provide no assistance whatsoever when trying to resolve matters like these.  

 

I see many other locksmiths have had success on this forum so I'm hoping someone here can be of assistance.  Here is the business information for my client:

 

Collin County Locksmith and Security

2421 Trophy Drive Plano, TX 75025

(972) 941-3229

http://www.thebestlocksmithplanotx.com

https://plus.google.com/u/0/100112623341349298538

 

2017-03-09_1623.png

1 Expert replyverified_user

Re: Locksmith Business Listing Suspended

Top Contributor
# 2
Top Contributor

Hi @Collin County L

 

It looks like this is not a separate business from 911 Locksmith Services, LLC: https://goo.gl/maps/1yZ6j8YjP8w

 

Is that not the case?



TomW, Google My Business Top Contributor
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Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello @TomW

 

Collin County Locksmith and Security is a separate business from 911 Locksmith Services, LLC. We don't know about 911 Locksmith Services, LLC.

Re: Locksmith Business Listing Suspended

Top Contributor
# 4
Top Contributor

This is on your client's website:

 

911.JPG

 

and 911 Locksmith Services, LLC is that company's official name.



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi @TomW

 

Collin County Locksmith and Security is on different physical location from 911 Locksmith Services, LLC. And a phone number is also different from 911Locksmith Services, LLC.

The client wants to list their business "Collin County Locksmith and Security" in Google Places.

So, how can we add this business in google my business? Please help us.

 

Why is google not accepting this business in spite of different address & contact number?