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Location Hours Not Showing in Google Maps Sidebar

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

None of the locations that I manage for my company displays any hours in the sidebar on Google Maps but we've added hours in the GMB location management screen. Here's just one example. This is a train station with multiple hours each day; open in morning and later afternoon only.

 

Any idea why hours aren't displayed? It does matter to passengers who need to travel to/from our stations.

 

Amtrak Cut Bank Station

101 BNSF Industrial Site & Off Central Avenue/Highway 213

Cut Bank, MT 59427

 

Here's a screen grab in GMB.

 

CutBankHours.png

 

1 Expert replyverified_user

Re: Location Hours Not Showing in Google Maps Sidebar

[ Edited ]
Top Contributor
# 2
Top Contributor

Seems your example is the same as per this GMaps link:

http://maps.google.com/?cid=6726190988522146339h

It's indeed bit strange as I see the hours also specified in MapMaker

screenshot-mapmaker.google.com 2017-01-27 18-42-45.png

 

But neiterh GMaps nor the Knowlede panel show any such hours:

 

Screenshot 2017-01-27 at 18.45.46.png

I have no good idea why this happens.

Actually my only guess would be the category of the listing as a train station.

Nevertheless I tried  escalating it ( # 256)

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile