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Local search relevance

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I am the owner of Neutral Bay Family Dental, a relatively new business (we are about 6 months old)

116 Military Road, Neutral Bay NSW 2089 (Australia)

02 9908 4028

https://www.neutralbayfamilydental.com.au/

 

This is a classic search for "dentist neutral bay" when searched from Sydney, Australia

 

https://www.google.com.au/search?q=dentist+neutral+bay&oq=dentist+neutral+bay&aqs=chrome..69i57j69i6...

 

A screenshot of the results is here: http://imgur.com/f9ITp1n

 

The problem is that we are not in the list of available local dentist despite

- Ranking better than a lot of them in normal search result

- Being inside the boundaries of Neutral Bay (as you can see one of the result "Bupa Dental - Cremorne" is actually outside of the suburb boundaries

- Having more reviews (19 at the moment) than most of the others

 

As far as I can tell, my business details are all entered correctly and I am not sure what I could be missing. My business does show up when I move the map or if I zoom in.

 

I am also running a few ad words campaigns but many people skip paid ads and look for organic search results, so this situation is hurting my business

 

Are you able to help? Please let me know if I should provide more info