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Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, our google listing has disappeared from the maps, last night it was in the top 3, along with 13 5-star reviews. 

The business name is Smartfix repairs llc 

20 bradley ave, Staten Island, NY, 10314

https://plus.google.com/100012956505152171479

What could possibly have happened? Any help is appreciated 

2 Expert replyverified_user

Re: Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
You are not the only one! I hope that this is not a bad taste April Fools Day joke......

Re: Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Same here, don't know what's going on

Re: Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Same here with my listing...I hope it's April fool


Greg W wrote:

Hi, our google listing has disappeared from the maps, last night it was in the top 3, along with 13 5-star reviews. 

The business name is Smartfix repairs llc 

20 bradley ave, Staten Island, NY, 10314

https://plus.google.com/100012956505152171479

What could possibly have happened? Any help is appreciated 




Re: Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Ours just disappeared too, with 27 reviews. I'm worried...

Re: Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Actually was able to get it back by slightly moving the map marker

Re: Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Go to your listing on a computer or laptop, go to edit my listing and move
the map marker slightly and save the changes, and that should work because
I just did it and it worked for me.

Re: Listing disappeared from the maps and all reviews are gone overnight

[ Edited ]
Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

My Google business page, map location and reviews are gone too! At least I am not the only one. This would be the worst April fools joke ever!

 

My business is Relax Blacksburg.  We were number 2 on the map. :(

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Listing disappeared from the maps and all reviews are gone overnight

Top Contributor
# 9
Top Contributor
This is a new, known bug that is affecting thousands of listings. The quick fix is to go into the Google My business Dashboard and slightly move the pin denoting your business. This has, in almost all cases, solved the problem with a few minutes.

Google is aware of the bug and will hopefully have it fixed for all soon.

Re: Listing disappeared from the maps and all reviews are gone overnight

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Thank you for your info. My listing is


Mike Blumenthal wrote:
This is a new, known bug that is affecting thousands of listings. The quick fix is to go into the Google My business Dashboard and slightly move the pin denoting your business. This has, in almost all cases, solved the problem with a few minutes.

Google is aware of the bug and will hopefully have it fixed for all soon.


back up.

 

 

 

www.happynailaltonirvine.com