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Listing Suspended Due To Quality?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

West Country Forklifts

 

6 Balsam Park,
Wincanton

Somerset

BA9 9HD

 
01963 476276
 
Just verified my business but its saying suspended. How can I fix this please?
1 Expert replyverified_user

Listing Suspended Due To Quality?

Top Contributor
# 2
Top Contributor

wondering about fewstrange things I noticed:

 

there are two listings

https://plus.google.com/110482291151371929847/about

and 

https://plus.google.com/101789497765965499299/about

 

Both seem not having specified the address but a service area around the address.

However your website shows the contact information per oyur address:

http://www.westcountryforklifts.co.uk/contact-us/

 

I supposed if showing the address on your website you serve  at this addressyour customers as well.

 

Why on earth did oyu select on your listing "I don't serve customers at my business address"?

 

On the otherhands:

 

The address 

6 Balsam Park

Wincanton

Somerset

BA9 9HD

seems to be a residential area.

 

Its all pretty confusing and maybe its confusing for their spam algos too???

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Listing Suspended Due To Quality?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes the business is registered to address but Hubby is a service engineer for forklifts so goes to other businesses to service and fix their forklifts. He doesn't actually serve people at our address.

 

I will look at those listings :)

Listing Suspended Due To Quality?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I'm confused by google+ !  Do we need a page on there to be able to list our business on google?

Listing Suspended Due To Quality?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Can anyone help as to why its suspended?  I've deleted the other account, I'm not sure what else to do

Listing Suspended Due To Quality?

Top Contributor
# 6
Top Contributor

@Karen N

Due to the holiday season and your lack of " @mentioning " me  (as @Helmut Geissler) I missed reading  all your previous postings after my last response here.

 

and ok I see now there is just the one listing https://plus.google.com/101789497765965499299/about

 

But this one isn't suspended (at least it doesn't appear as suspended fro me)

It appears as not yet verified or deactivated

 

Can you please provide me screenshots of your dashboard showing this listing (in the overveiw veiw of the dahsboard as well as in the edit modus")

 

 

How to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
(or upload them to a public picture site - linking them to here)

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Listing Suspended Due To Quality?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

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Listing Suspended Due To Quality?

Visitor ✭ ✭ ✭
# 8
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Thanks @Helmut Geissler sorry didn't know I needed to do that.

Hopefully I've taken the screenshots of the info you needed. I deleted the other page so it may be possible I deleted the one I verified but it doesn't give me the option to verify the one above

Listing Suspended Due To Quality?

Top Contributor
# 9
Top Contributor

Oops @Karen N

 

Yes its indeed suspended.

 

Have you filed an appeal already?

 

The best thing to do would be to file an appeal to our team to request that your listing be reinstated. This will connect you directly with the team who can lift your suspension. file an appeal: https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Listing Suspended Due To Quality?

Visitor ✭ ✭ ✭
# 10
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Thank you I will.