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Knowledge graphs showing diff info from my Google plus page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Promenade Bar & Grill

344 3rd Ave. New York, NY 10010

(646) 918-7220 (you can call me regarding this post at 646-597-2454)

https://plus.google.com/+PromenadeBarandGrillNewYork/about

 

I have a Google Plus page, and when I search Google for promenade bar and grill it appears in the knowledge graph on the right side of the page. HOWEVER, the description in the knowledge graph differs from what I loaded on the Google Plus:

-- on Google Plus it starts off "Promenade Bar and Grill New York is now the preferred sports bar in the Kips Bay neighborhood, and it's kosher."

 

-- on Google knowledge graph is says "Casual neighborhood eatery with many TVs & a menu of sushi, raw oysters & pub grub like burgers"

 

So how do I change the knowledge graph info, I thought it was supposed to be pulled from the Plus page. Also, there is a photo in the knowledge graph (with palm trees) which has no association whatsoever to any of the restaurant's pages; website, or any social pages.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Bruce D
June 2016

Re: Knowledge graphs showing diff info from my Google plus page

Top Contributor
# 2
Top Contributor

It's unfortunately a misunderstanding to consider the quoted  text "Casual neighborhood eatery with many TVs & a menu of sushi, raw oysters & pub grub like burgers" on top of the knowledge graph as quoting your  provided description.

The  quoted  text "Casual neighborhood eatery .... & pub grub like burgers" is Google driven content.

You are not responsible for it and can't edit it.

In case there is somethings wrong you can (and should) contact busuiness support to get any errors or false infromation sorted out.

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/IL2Qmf
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Bruce D
June 2016

Re: Knowledge graphs showing diff info from my Google plus page

Top Contributor
# 2
Top Contributor

It's unfortunately a misunderstanding to consider the quoted  text "Casual neighborhood eatery with many TVs & a menu of sushi, raw oysters & pub grub like burgers" on top of the knowledge graph as quoting your  provided description.

The  quoted  text "Casual neighborhood eatery .... & pub grub like burgers" is Google driven content.

You are not responsible for it and can't edit it.

In case there is somethings wrong you can (and should) contact busuiness support to get any errors or false infromation sorted out.

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/IL2Qmf
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Knowledge graphs showing diff info from my Google plus page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for that insight, I found the contact and sent Google the correct info