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Knowledge Panel shows incorrect amount of time people spend here

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When a person googles Noah's Ark Zoo Farm, the knowledge panel says people only spend 15 minutes here. Until recently it showed people spent 4-5 hours on site. Noah's Ark is the largest zoo in the South West and people typically spend a large part of their day here. We have no internet signal on site, I am not sure if this has an effect. The fact that Google knows displays 15 minutes is misleading and off putting to visitors, how can this be fixed or removed?

 

Thanks

 

 

Noah's Ark Zoo Farm

Clevedon Rd, Wraxall BS48 1PG

01275852606

http://www.noahsarkzoofarm.co.uk/

https://www.google.co.uk/maps/place/Noah's+Ark+Zoo+Farm/@51.450831,-2.7406867,17z/data=!3m1!4b1!4m5!...

1 Expert replyverified_user

Knowledge Panel shows incorrect amount of time people spend here

Top Contributor
# 2
Top Contributor

@Noahs A

 

I recommend getting in touch with GMB support via one of these options and ask for help in getting this sorted out:

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile