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Issues with search result for my business website

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, for some time now, a Google search for our company turns up with a text link to the right of the result for our G+ page. It does this odd thing instead of showing the business listing there. Also, our site name shows up all in lower case as "blu room creative" although the home page title for SEO is "Marketing | Design | Tacoma." Also, our H1 site title on home page is "Blu Room Creative", so not sure where that lower case title is coming from. 


Does anyone have any clue as to why we are having those two issues? Thank you!



(Or Google "Blu Room Creative"


Blu Room Creative

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1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Russell S
June 2016

Re: Issues with search result for my business website

Top Contributor
# 2
Top Contributor

Hi Russell

I don't think I've ever seen this particular issue before! And sadly I can not replicate it, but I will keep trying. Notably I'm having difficulty bringing up the Knowledge Panel and I think one of the reasons is the lack of citations for your business - doing a search for your business name and full address brings up the following 6 results:


Screen Shot 2016-06-10 at 3.40.34 PM.png

I'd recommend doing some work on your citations and wider online presence to increase Google's trust in your business and get that Knowledge Panel showing up.


In terms of the organic search results (lower case site name etc) you'd be better off asking that question in the Search Console Forum probably (old Webmaster Tools) as they would have more specialised knowledge in that area.

Priya Chandra, Google My Business Top Contributor
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