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Issues with Google + Insight Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi! I have an issue with my Google Plus business account. If I enter the insights page and looked at the 'Action on Posts' option, the total actions are way lower than what I see on the page. For instance, likes go over a hundred sometimes but the graph says '10.' What would be the issue? I don't think it's an issue of the the platform not updating real-time since such issues are visible for past postings as well. Thank you! Best, Lisa

Re: Issues with Google + Insight Page

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆
Good morning Lisa,
I just wanted to make sure you have the proper date range selected. You are capable of selecting the last 7, 30, or 90 days. I've had the issue before where I normally revisit statistics every 30 days but accidentally had the last 7 days selected, resulting in a lower number of actions.
All the best,
Kyle

Re: Issues with Google + Insight Page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Lisa - Were you able to solve your problem? I'm having the exact same issue as you had, wondering what I need to do to fix it.