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Insights Report: Issue with Views?

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Anybody noticing issues with the insights section showing a flat lining graph for Views in the visibility tab?

 

See this across multiple business profiles all different niches.

 

Clicks is still collecting data but Views just flatlined.

2 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author Erik M
August 2016

Re: Insights Report: Issue with Views?

Top Contributor
# 2
Top Contributor

Hi @Erik M

 

They are aware of the issue and are working on the problem.



Tim Capper, Google My Business Top Contributor
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Re: Insights Report: Issue with Views?

Follower ✭ ☆ ☆
# 3
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Hey Tim,

Appreciate the update. Thanks so much!

Best,
Erik

Insights Report: Issue with Views?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Embarrassed to ask, but does "total views" by Google users include me?

Insights Report: Issue with Views?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

yes it does.

 

Insights Report: Issue with Views?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I was wondering that also but didnt want to ask lol.  

Insights Report: Issue with Views?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I am not sure if I am on the correct sight .

We have a business page and someone added in on suggested edits that our business was permanently closed.

 

1:  is there a way to track who did this?

2:  how do we get rid of it?

 

Thank you 

Insights Report: Issue with Views?

Top Contributor
# 8
Top Contributor

@FuelTrainingStudio

 

regarding 1# nope

regarding 2# not quite sure.

Thinking or guessing if many users access the listing via their mobile and contradicting this question"is this closed" Goolge wont show this bloody question for  your listing  after a while anymore

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Insights Report: Issue with Views?

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Submit a request here to ask if they can add an all-time/total period for data views.

 
I used to be able to see on my Google + Page for my business # of followers and # of views and now I can only see # of followers. And when I use the "Insight" function it only goes back 6 months. But I used to be able to see ALL of the views since I've opened my business 4 years ago. This was extremely helpful and now I can't find it???

Re: Insights Report: Issue with Views?

Top Contributor
# 10
Top Contributor

Hi @tyler b

 

They have removed all time views. We have made this suggestion, but I don't think it will be coming back.

 

Current settings is 90 days, they did say they would be looking at an export function where they would be able to offer a longer time frame, but not sure how, if or when this may occur.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership