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Insights - Listing on Search vs. Listing on Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I was looking at Insights in Google My Business for a listing I have, and I realized I wasn't sure what the 2 items in the views graph meant exactly - "Listing on Search" and "Listing on Maps". I read several Google My Business help articles on the Insights screen and none defined them.
(Articles checked:
https://support.google.com/business/answer/7069123
https://support.google.com/business/answer/7091
)

 

When is a view triggered for "Listing on Search", and when is a view triggered for "Listing on Maps"?

 

Below are my guesses:

 

View triggered for "Listing on Search"

  • At google.com, search and click listing in 3 map pack of results
  • At google.com, search and click "More places", click listing in longer list on left sidebar (URL appears to still be google.com/search)
  • In Google mobile app, search and click listing

 

View triggered for "Listing on Maps"

  • At google.com/maps/, search and click listing
  • In Google Maps mobile app, search and click listing

Do you think those are correct? There must be more situations to add.

1 Expert replyverified_user

Insights - Listing on Search vs. Listing on Maps

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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