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Info keeps returning the old way after editing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

Spoiler
Hi guys.
How are you doing?

I'm trying to change the way my address displays on Google+ and consequently on Google Maps. They are minor changes, like exchange "line 1" and "line 2". (Current address starts with "2º floor". I would like to start with the street name)
Google Maps - Address Display

I've already changed browser and cleaned up cache and cookies. But the address info keeps returning to the old way.

Another issue: although I've uploaded a Profile/Logo pictures it doesn't seem to appear on the right side of Google's Search Page. Instead it displays some pictures from "Additional Photos" session.
Google Search - right side box without my logo

A lot of info keeps returning to the old way. For instance, I changed the Owner and the Manager email address, but the old Owner(current manager) can still edit my Google+ Business Page.

My agency's page is: https://plus.google.com/116167239776697120584/about
And my website: www.artcontrast.com.br

Do you know what may be the problem?
Thank you!

Ps: Thanks for the heads-up @PriyaC

 

1 Expert replyverified_user

Re: Info keeps returning the old way after editing

Top Contributor
# 2
Top Contributor

Hi @Fabio K

 

This is the correct format, if you are on the 2nd floor. Address line 1 is for your exact location.

 

 

The only way not to show 2nd floor, is to remove it completely and just have  road name and number and building name.

 

PS:  Your location pin is in the road ?

 

screencapture (81).png

 

The image on the knowledge panel ( right hand side)  is not instantaneously linked, googlebot needs to visit your business page, then update the information, cache and index it.

 

You may also want to specify your logo within your websites structured data markup

 

Your Name, is using a descriptor and is not the name of the business

 

Art Contrast - Design & Merchandising

 

Please correct it to: Art Contrast



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Info keeps returning the old way after editing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello @Tim Capper

 

Thank you for your support!

 

Already corrected my business name to "Art Contrast". And removed "2nd floor" info.

 

The only issue I'm facing is the image on the knowledge panel. My website is made on Wix, and I've already put my logo linked with SEO info. Is there another way to make googlebots consider the logo image that I set on Google+?

 

How long does it take to googlebots update information?

 

Once again, thank you so much!

Marked as Best Answer.
Solution
Accepted by topic author Fabio K
December 2015

Re: Info keeps returning the old way after editing

Top Contributor
# 4
Top Contributor

Hi @Fabio K

 

I cant see that you have added any structured data onto your site:

https://developers.google.com/structured-data/testing-tool/

 

You can add JSON to your CSS file, or header.php or footer.php file. It may work by adding in a Raw HTML element on site, but WIX is very SEO unfriendly

 

Logo Example

<script type="application/ld+json">
      {
      "@context": "http://schema.org/",
      "@type": "LocalBusiness",
      "url": "http://www.example.com/",
      "logo": "http://www.example.com/logo.png"
      }
    </script>

And Basic Business Details

 

<script type="application/ld+json">
{
  "@context": "http://schema.org",
  "@type": "LocalBusiness",
  "address": {
    "@type": "PostalAddress",
    "addressLocality": "Mexico Beach",
    "addressRegion": "FL",
    "streetAddress": "3102 Highway 98"
  },
  "description": "A superb collection of fine gifts and clothing to accent your stay in Mexico Beach.",
  "name": "Beachwalk Beachwear & Giftware",
  "telephone": "850-648-4200"
}
</script>

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Info keeps returning the old way after editing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks so much @Tim Capper !