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Influx of reviews that do not show on the page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name - Park West Gallery
2. Current business address - 29469 Northwestern Highway, Southfield, MI 48034
3. Current telephone number - 800-521-9654
4. Google+ URL - https://business.google.com/u/0/b/116244336246017177161/

 

Hello, 

 

Lately we have received an influx of reviews, which are visible to us through the email alerts from Google, but do not show up on our review page. 

 

I have tried reaching out the Google previously, but have not received any insight into the matter. 

 

What do we need to do to have these reviews publicly visible or to be able to respond to the reviewers?

 

Chelsea Schneider

Digital Media Associate @ Park West Gallery 

 

1 Expert replyverified_user

Re: Influx of reviews that do not show on the page

Top Contributor
# 2
Top Contributor
getting an influx of reviews very likely will also trigger an influx of
activities of Googles Anti Spam algos.

Esspecially having gathered already with 132 visible reviews much more
reviews as any other art gallery in a short time.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Influx of reviews that do not show on the page

Top Contributor
# 3
Top Contributor
getting an influx of reviews very likely will also trigger an influx of
activities of Googles Anti Spam algos.

Esspecially having gathered already with 132 visible reviews much more
reviews as any other art gallery in a short time.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile