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Incorrect photo on Google Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good Day. I have a client, Country wide medals and trophies. They have an image that is not related to their business and they would like it removed, however they cannot remember their login details.

Their address is

Countrywide medals & Trophies

66 Wepener St, Ophirton, Johannesburg, 2091

Tel: 011 493 8399

https://www.google.com/maps/place/Country+Wide+Medals+%26+Trophies/@-26.2368018,28.0141201,15z/data=...

Their website is www.cwmedals.co.za

1 Expert replyverified_user

Re: Incorrect photo on Google Maps

Top Contributor
# 2
Top Contributor

HI @Lional H

 

File an ownership transfer request. It will send an email to the current owner, and if it's an account they are currently using they can either transfer it to another account OR decline the request since they would now know the correct google account.

 

https://support.google.com/business/troubleshooter/3452717

 

 


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Margaret O · Google My Business Top Contributor

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Incorrect photo on Google Maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I want to know how could i control over the photos added by viewers.

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Incorrect photo on Google Maps

Follower ✭ ☆ ☆
# 4
Follower ✭ ☆ ☆

Hello ! 

You cannot control the photos added by viewers.

The only thing you can do, is flag the photos that you want to be removed, Google support teams will review it, and if they determine that the photo you flagged goes against Google "Maps User Contributed Content Policy", they will remove it.

 

Here is the link to the Help Center Topic addressing "Prohibited and Restricted Content" : https://support.google.com/contributionpolicy/answer/7400114?hl=en&ref_topic=7422769