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Incorrect photo displaying for my nonprofit on the right side of search results

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone,

 

When I search my organization on Google, the photo that displays on the right sidebar of the search results is not a photo of my organization. How can I use my Google Plus business page display picture as that photo?

2 Expert replyverified_user

Re: Incorrect photo displaying for my business on the right side of search results

Top Contributor
# 2
Top Contributor

Hi @EESI i

 

This is because you have no images set in your business page:

https://plus.google.com/101248709682009660795/about

 

The link you provided is a Brand page. Google uses images in business pages to display.

 

Log into your business dashboard >> https://business.google.com/manage/

 

Manage Location >> EDIT

 

Either select >> Manage Photos > or > Photos in the top line navigation.

 

http://onlineownership.com/update-google-business-pages-manage-photos/

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Incorrect photo displaying for my business on the right side of search results

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I understand. Thank you for the helpful response!

 

Marked as Best Answer.
Solution
Accepted by topic author EESI i
October 2016

Re: Incorrect photo displaying for my business on the right side of search results

Badged Google Partner
# 4
Badged Google Partner

Adding on to the excellent advice already give by @Tim Capper

 

You need to add images to your profile in the dashboard as Tim has already told you, but you can and should also report images that are not conducive to your business. ( a secondary step _ i have used many times)

 

Do a search again for you Business, on the right hand knowledge graph you will see the images associated with your business ( usually pulled from a google image search if you don't supply your own)

 

Click see Images

Now you see a listing of all the images - On the top right hand side of each image you will see a little FLAG icon.  Click the flag.

report an image.JPG

 

This now takes you to an area you can report the image:

 

Your Options are:

Why are you reporting this photo?
(Required)
Spam
Copyright
Hate speech or violence
Nudity
Harassment or bullying
This photo is not in the right location on the map
This photo is not helpful for understanding what this place looks like
This is a private location and not appropriate for display on Maps.
This photo has other privacy related issues.
This photo is very low quality.
This photo contains advertising, large logos, or a super-imposed image.
 
Make sure you pick an appropriate category, and make sure you enter the Google Associated Email account that is verified through Google My Business and Google Webmaster Tools/ Search Console. Sometimes you have to rinse wash repeat.
 
But Do as @Tim Capper mentions to add images to your Verifed Google My Business account.  They can at times be instantly added in the results or may take up to 3 business days ( usually depends on how much verification your account has - IE also verified by Google Webmaster Tools has benefits..

Incorrect photo displaying for my nonprofit on the right side of search results

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Tim,

 

I've gone ahead and made a business page for my nonprofit and added a profile photo and logo photo. Unfortunately, the google search sidebar still does not show these photos. Do you know what the next step might be?

 

Re: Incorrect photo displaying for my nonprofit on the right side of search results

Top Contributor
# 6
Top Contributor

Hi @EESI i

 

As i explained in my first answer, you have not added images to your Google business page.

 

This is your business page, and this is the account you need to populate.

https://plus.google.com/+EnvironmentalandEnergyStudyInstituteWashingtonDC/about

 

Log into your business dashboard >> https://business.google.com/manage/

 

Manage Location >> EDIT

 

Either select >> Manage Photos > or > Photos in the top line navigation.

 

http://onlineownership.com/update-google-business-pages-manage-photos/

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Incorrect photo displaying for my nonprofit on the right side of search results

Top Contributor
# 7
Top Contributor
Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile