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Incorrect Suggested Hours for my Business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are open 7 days a week, 2-9pm, but at some point, someone suggested that we may only be open M-F, 2-9pm. I believe I re-verified the correct hours in GMB close to 2 weeks ago (my dashboard shows the correct hours). However, we still receive several calls a day from potential customers asking whether we are open on the weekend because they are still seeing the incorrect 'suggested hours' w/ their search results. As long as I'm not logged in to Google, I can still see these suggested hours, but can no longer see any way in GMB to verify the correct hours.

 

Any help?

suggested hours.PNG

1 Expert replyverified_user

Incorrect Suggested Hours for my Business

Top Contributor
# 2
Top Contributor

an information about a (bad) suggestion still remains a suggestion.

It's not a fact - btw isn't not even any kind of "alternative facts"

 

Feel free (and encourage your customers) to click on the "suggestion" and contradict this bad suggestion

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile