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Incorrect Profile Image in Google My Business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I have my website http://www.quriousclick.com  i have also registered the same in google my business, however its not currently showing the correct image when i search it on google. Its using one of the images from the website.

 

Please find attached images: Orange icon is coming from my website, but the actual logo which i have uploaded is the blue one.

 

1. Full business name : Qurious Click Digital Agency [Displaying Correct]
2. Current business address: 304 B, Sachet-II, Maradia Plaza Lane, C.G RoadOpposite SMPIC College, EllisbridgeAhmedabad, Gujarat 380009 [Displaying Correct]
3. Current telephone number: 9825757082/9825757082 [Displaying Correct]
4. Google Maps URL:  [Displaying Correct]
5. Website (if applicable) :  http://www.quriousclick.com [Displaying Correct]

6. Display Image: Displaying Incorrect. 

 

 

1 Expert replyverified_user

Incorrect Profile Image in Google My Business

Top Contributor
# 2
Top Contributor

please elaborate: which one of the pictures showing up at the left side of this link are wrong - and why?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Incorrect Profile Image in Google My Business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

The one in the orange is wrong, its not the logo of the company. The logo of the company is in the blue. The orange one is fetching from the website. I have already checked the path of the orange icon, its not even present in that path. I tried removing all the images but the orange icon still appears. 

Re: Incorrect Profile Image in Google My Business

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@Helmut Geissler hello, hope you doing well. Do you know what its showing incorrect image ?

Re: Incorrect Profile Image in Google My Business

Top Contributor
# 5
Top Contributor

@Deep R

 

the "orange" pic seems gathered by Google Algos from your website http://www.quriousclick.com/

and over there form its lower part:

Screenshot 2017-07-29 at 14.42.55.png

 

  

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Incorrect Profile Image in Google My Business

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
@Helmut Geissler Correct, however i even tried removing from there. When i click on view original image, it shows me below path:
 
When i searched for "i0" path in the google, it says that i have used some plugin named as "jetpack" in my website which is fetching the orange icon. 
 
May i know what else i can do to resolve this ?

Incorrect Profile Image in Google My Business

Top Contributor
# 7
Top Contributor

Try contacting business support

I recommend getting in touch with GMB support via one of these options and ask for help in getting the oic removed:

Talk to a specialist

Facebook

Twitter

You can call also Google My Business here.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile