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Incorrect Google Map Directions

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# 1
Follower ✭ ☆ ☆

Hello!

 

Manager for The Pizza Plant Italian Pub at 125 Main Street, Buffalo, NY

 

https://plus.google.com/b/107765355066963497730/+PizzaPlantItalianPubCanalsideBuffalo

 

It seems that Google Maps thinks we are located on the adjacent highway...we are not. All directions to our location are off. See attached picture. We are in a building and the directions for the hotel that we're in are correct. I would move the pin, on the map, to where the hotel pin is located, but we're in the back corner of the building and I would like to keep it there.

 

Here the picture of the map issue.

 

Any advice?

  

I also have trouble changing our business photo on Google Search. I've tried everything and each time I change it it just shows this picture of a chair haha.

 

Here's the picture issue on Google

 

Also. I tried uploading the pictures directly to the post, but it told me that I had invalid HTML...didn't know how to fix it..so imgur it is!

 

Thanks in advance!

 

 

1 Expert replyverified_user

Re: Incorrect Google Map Directions

Top Contributor
# 2
Top Contributor
Will try to get help from Google for your issue.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Google Map Directions

Follower ✭ ☆ ☆
# 3
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Thanks! 

Re: Incorrect Google Map Directions

Top Contributor
# 4
Top Contributor

@Richard S

 

Its seems fixed now.

 

Please see this sample of a direction to the Pizza Plant Italian Pub

https://goo.gl/maps/Kp79C6xmgXL2

Screenshot 2016-05-11 at 19.02.30.png

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Google Map Directions

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆

Hey alright! Thank you so much! Is there a way to make the picture of the chair not the primary business photo as well?

Re: Incorrect Google Map Directions

Top Contributor
# 6
Top Contributor
what picture of what chair?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Google Map Directions

Follower ✭ ☆ ☆
# 7
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This is the main business photo when my business is searched.

 

I've tried everything and I can't make it something else.

Marked as Best Answer.
Solution
Accepted by topic author Richard S
May 2016

Re: Incorrect Google Map Directions

Top Contributor
# 8
Top Contributor

Google always is trying to show the first (leftmost) picture as shown with your link 

https://plus.google.com/photos/at/107765355066963497730

 

Have you read this article: https://support.google.com/business/answer/6103862?hl=en 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Google Map Directions

Follower ✭ ☆ ☆
# 9
Follower ✭ ☆ ☆

I have read that but I must not have done what I was trying to do correctly. When I get a chance later tonight I'll see if I can fix it. Thank you so much for the help!

Re: Incorrect Google Map Directions

Follower ✭ ☆ ☆
# 10
Follower ✭ ☆ ☆

Thank you very much for all of your help! I was able to get the picture changed and Maps continues to work! 

 

Thanks!