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IOS My Business App Not Working

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

So I've searched high and low but my iOS my business app doesn't give me the option to choose my brand page.  It only gives me an option to create one.  The site says to touch the 3 bars to open the option to select your business or brand page.  It will momentarily flash just before it's covered by the banner.  I've uninstalled and reinstalled and gone online and made sure the settings were right.  It's just not working.  Help!

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2 Expert replyverified_user

Re: IOS My Business App Not Working

Community Manager
# 2
Community Manager
Hi Sam,
Thanks for reporting this issue. I will pass this feedback to our team for investigation, and let you know if I get any updates from them.
Best,
Liz

Re: IOS My Business App Not Working

Community Manager
# 3
Community Manager
One other question for you--what is the make/model of the device that you're using, and what version of iOS are you in? This will help with the team's investigation of your issue. Thanks!

Re: IOS My Business App Not Working

Google Employee
# 4
Google Employee
Hi Sam,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business