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I have drastically dropped on my local search and a unknown florist has suddenly taken number 1 spot

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi 

I have noticed a real decline in my telephone calls the last two weeks and on checking my google listing I have noticed a real decline I was number 3 for most keyword search terms, there is an unknown florist who has suddenly taken number one spot?? 

I have checked there website and its pretty basic not even ecommerce? 

my business is Vanilla Blue Flowers

                         1 Walstead road,

                         Walsall,

                         West Midlands, WS5 4LZ

tel: 01922 277 337

google + url : https://plus.google.com/u/0/+AmicifloraldesignCoUk

 

I also need to change my url on google + as my business was rebranded 18 months ago and the name was changed although the google + remains as the old business name.

What can I do?? Its seems very fishy that they have literally come from no where to number 1?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Vanilla Blue F
October 2016

Re: I have drastically dropped on my local search and a unknown florist has suddenly taken number 1

Top Contributor
# 4
Top Contributor
https://support.google.com/business/answer/7091?hl=en
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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Re: I have drastically dropped on my local search and a unknown florist has suddenly taken number 1

Top Contributor
# 2
Top Contributor

@Vanilla Blue F

I get you top ranked for "Florist near Walsall WS5"

And get you very good ranked (as 7th result) for "Florist near Walsall"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: I have drastically dropped on my local search and a unknown florist has suddenly taken number 1

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi

Thank you, I was ranked number 2 for florist Walsall so I have dropped a
bit, how has Bentley florist gone to number one position in 2 weeks? I
would love to know there secret!
Many thanks


--
Rebecca Edwards
Floral Designer
Vanilla Blue Flowers
07506581763
www.vbflowers.co.uk
Marked as Best Answer.
Solution
Accepted by topic author Vanilla Blue F
October 2016

Re: I have drastically dropped on my local search and a unknown florist has suddenly taken number 1

Top Contributor
# 4
Top Contributor
https://support.google.com/business/answer/7091?hl=en
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile