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I got one star review. it is not my customer. hot to contact customer or remove review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I got one star review. it is not my customer. hot to contact customer or remove review.

1 Expert replyverified_user

I got one star review. it is not my customer. hot to contact customer or remove review

Top Contributor
# 2
Top Contributor

your best choice woud be responding on the review and giving there the proof (s)he wasn't oyur customer

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

I got one star review. it is not my customer. hot to contact customer or remove review

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have the same problem. Two German 19 year-old backpackers stayed 3 days - didn't want to do the work - had it confused with farmstay. Not  Cellar Door visitors or guests and each gave 1 star rating among all 4 & 5's. I have filed 3 objections - 1 each last 3 weeks - no response from Google -can only leave an email when questionimg reviews.

Who do I contact at Google.

Geoff Brown

Ascella Organic Wine