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I don't want my business to show up in Search or Maps

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# 1
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My business is private and don't have a business location. But someone (Google?) without my knowledge puts up our business and wrong information (address, number, photos, etc) on Google Map and I'm getting a lot of complains. 

I have requested to remove my business from Google Map many times, but no response, no change.  At this moment, I don't have Google Business account.  Please help!  Many thanks in advance...