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I claimed and verified the business but nothing has changed on the map ?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have set up vocis ltd at this link:
https://www.google.co.uk/maps/place/Vocis+Ltd/@52.5642178,-1.4667866,15.33z/data=!4m5!3m4!1s0x487751...

However I did this because it has moved from here:
https://www.google.co.uk/maps/place/Vocis+Ltd/@52.224907,-1.5408747,17z/data=!3m1!4b1!4m5!3m4!1s0x48...

But if you just search in maps or google for vocis ltd the only result that comes up is still the second one. And it doesn't seem to have moved or deleted that location from the settings. I can't send a message to that location anymore because we moved !
How do I make it so that if you search vocis ltd in maps or google, the new location come up ? Or even appears if you zoom in on its location without a direct link.

1 Expert replyverified_user

I claimed and verified the business but nothing has changed on the map ?

Top Contributor
# 2
Top Contributor

Contact business support regarding this issue - they should be able to mark the old addressed listing  moved to the new address

 

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

I claimed and verified the business but nothing has changed on the map ?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thankyou, it is not letting me accept as solution but I think its worked out !