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I can't access my company Google account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

I am the administrator to our 12 Google Business pages.

All of a sudden I cannot get into the account to edit any information.

We are a seasonal business so the hours change quarterly and weekly during this season as we ready to close

 

I tried to get into Google My Business to make the edits and the page keeps loading.

I logged out of Google and logged back in with a different email, and that worked...just wasn't the account that handles all the other ones. So it doesn't seem to be an issue with Google...it's my login.  No one changed it.  I have logged in and out several times only to have the same thing happen

Need some help on this right away because as of today several of our stores are closed for the season

 

Thank you

 

 

1 Expert replyverified_user

I can't access my company Google account

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Having the same issue. I log into my account and the dashboard sits and just says "LOADING".

 

I can't access my company Google account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

hmmm...hope one of the moderators is able to give us an answer soon! Thanks

 

I can't access my company Google account

Top Contributor
# 4
Top Contributor

Such account related issues are hard to investigate.

Not sure how to help you.

 

If the issue isn't fixed until tomorrow come back to here

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

I can't access my company Google account

Top Contributor
# 5
Top Contributor

just heard a word back from Google about a certain GMB realated bug and they are on it already

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

I can't access my company Google account

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

well thank you so much Helmut!  I'll hope they fix that and that takes care of it